Refund Policy
At Girl Got Goals, we strive to provide the highest quality digital planners and services. If you are not completely satisfied with your purchase, we’re here to help.
1. Digital Product Nature:
All products available on The girlgotgoals are digital and therefore are non-tangible, irrevocable goods. We sell digital planners and related content in digital format, and, as such, there is no physical shipment of items.
2. Refund Eligibility:
Due to the nature of our digital products, we generally do not offer refunds after a purchase has been made. We encourage you to thoroughly review the product details before making a purchase decision.
3. Exceptional Circumstances:
Refunds may be considered in exceptional circumstances, such as:
– Duplicate purchases.
– Technical issues preventing access to the product.
– Unauthorized purchases.
4. Contact Customer Support:
If you believe you are eligible for a refund under exceptional circumstances, please contact our customer support at contact@girlgotgoals.net within seven (7) days of the purchase date. Include your order number and details explaining your request.
5. No Refund for Change of Mind:
We do not offer refunds for change of mind or dissatisfaction with the content of the digital product. We recommend thoroughly reviewing the product description and considering your purchase.
6. Refund Process:
If your refund request is approved, we will process the refund to the original payment method used during the purchase. Please allow a reasonable amount of time for the refund to be processed.
7. Download Issues:
If you encounter technical issues preventing you from downloading the product, please contact customer support, and we will make reasonable efforts to assist you in accessing the product.
8. Changes to the Refund Policy:
The Girl Got Goals reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Information:
If you have any questions about this Refund Policy, please contact us at contact@girlgotgoals.net.
Frequently Asked Questions
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Our digital planners offer customizable options, including covers, layouts, and color schemes, to suit your personal or professional needs. They also integrate seamlessly with popular tools like Google and Apple Calendars & Reminders.
Our Planner is a document to download in pdf format and is designed to be compatible with all major tablets, whether Android, iOS or Windows. For the best experience, get a stylus and an application dedicated to note-taking like Goodnotes, Notability, Noteshelf, Xodo, and others. Without these apps, you won’t be able to use this scheduling tool to its full potential.
Our digital planner is precisely calibrated for ever.
Definitely! Our planners are versatile and designed to support a variety of uses, from personal time management to professional scheduling.
Yes, the ability to sync your planner with your smartphone depends on the app you use to open and manage it. If you use apps like Goodnotes or Notability on iOS, or Xodo on Android, they offer syncing features between different devices. So, by using these applications, you can easily access and synchronize your planner between your tablet and your smartphone.
No, our digital Agenda Planner, being an interactive PDF, does not generate automatic notifications like a dedicated application would. However, if you want to be alerted of your appointments, we recommend that you combine your use of the planner with a calendar application, such as Google Calendar.
By simultaneously recording your appointments in the planner and in your calendar application, you benefit from the organized structure of our planner while taking advantage of the practical notifications offered by your calendar application.
On the other hand, we are currently working on the creation of a planner which will integrate the possibility of creating appointments in your Google or Apple calendar by clicking on the schedules of the daily and weekly pages.
Due to the intangible nature of our digital products, we unfortunately cannot accept returns or refunds once the product has been downloaded. This measure is put in place to protect our copyright and ensure ethical use of our digital creations.
We understand that purchasing a digital product is different from purchasing a physical item. This is why we offer a free demo version of our planner to allow you to test it before purchasing. We also strive to provide you with all the necessary information to help you in your choice.
For any questions or concerns after your download, please contact our customer service at: contact@girlgotgoals.net Our team is at your disposal to assist you.
We would like to thank our customers for their understanding regarding our return policy for digital products. Please be assured of our commitment to providing you with high quality products and our willingness to help you with any problems or questions.